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1. Introduction

We are committed to respecting the privacy and confidentiality of the personal data that is made available to us. Therefore, in this Privacy Policy you will find information on how they are processed in accordance with the General Data Protection Regulation. We undertake administrative and technological measures to comply with it.

The use of this website is governed by the terms and conditions specified below. Whomever uses it is obliged to respect the entire contract. The user cannot use this website if he does not agree with these terms and conditions.

2. Your consent

By using our site and as our platforms, you comply with our Privacy Policy.

3. Why do we process personal data?

The personal data collected is mainly intended to respond to information and contact enquiry, contractual management, the provision of services and communication of changes to subscribed products and services. However, with your consent they can also be used the dissemination of new products or services and news about the company, in carrying out evaluation consultations and in legally mandatory information actions.

4. What personal data is collected?

Usually, personal data collected is limited to Name, Address, Phone / Mobile Number, Taxpayer Number, Email Address, but other data needed to provide products or services may be collected.

Additionally, when emails are sent, statistical data is collected in order to profile the behavior of each subscriber in relation to the email received.

5. How is personal data collected?

In general, personal data is collected when you subscribe to one of our products or services, since some of the personal data is necessary to the provision of the service.

We also collect your data when you subscribe to newsletters, to respond to your messages and enquiries, to analyze and formalize your application for partner or collaborator, for the operations and management of the website, to prevent fraud and to maintain a record of your contact details.

We respect your right to privacy at all times and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for purposes other than the previously stated or for those that have no relation to the purposes for which they were collected.

However, the provision of incorrect or inaccurate data is your sole responsibility.

6. Minors Data

This website is not targeted for minors under 16, so we ask of them not to use the website and not to provide us with personal data through it.

7. Sensitive Data

We expressly request that you do not send us or make us aware of any sensitive personal data, such as, information that reveals racial or ethnic origin, political tendencies, religious or philosophical beliefs, trade union association, genetic information, biometric information, data relating to health or data relating to the sexual life or sexual orientation. This personal data will be immediately deleted.

8. What is the period of retention of personal data?

It is worth mentioning that the personal data you provide us will be kept for a maximum period of ten years.

However, in certain cases we may retain data for longer periods, particularly when the Law so requires.

9. Right of access, rectification and updating of data

Under the terms of the applicable legislation, you are guaranteed, as the data owner, the right, at any time, to access your personal data, request its rectification or amendment, oppose its process, with the exception of the data strictly necessary to provide the service and / or request data portability, request the elimination of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.

You can request any of the actions mentioned above through our contact page. You can contact us through our address, phone or email, all present in the link:

Contacts

If you ask us to delete some of your personal data or all of it, some of the services requested may not be provided to you, keeping the personal data necessary to fulfill your legal obligations.

We reserve the right to request access to identifying elements of the author of the request in order to prove their identity.

10. Disclosure of information to third parties

We do not sell your data.

Within the scope of our activity, we may require third parties to provide certain services, which may imply giving these entities access to the personal data of our users and customers. When this happens, we take all appropriate precautions, contractually imposing these entities to put in place the appropriate technical and organizational measures to prevent any unlawful processing of data and to ensure its availability, integrity and confidentiality.

Personal data may also be made available to courts of law and other competent authorities, in strict compliance with the provisions of the law, particularly when they are necessary to resolve disputes relating to billing and for activities relating to the protection of public security, defense and security of the State and prevention, investigation or detection of criminal activity.

11. Security

Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our customers and users.

In this sense, we follow the best information security management practices, requiring our employees to strictly comply with strict rules, ensuring the security of the personal data given to us, and cannot use such data for any other purposes than those defined in the contract, nor correlate them with other data available.

We alert you to the fact that the data circulating on the Internet is not fully protected against possible diversions. The communication of access token, passwords, confidential codes and any sensitive information is of your entire responsibility.

12. Cookies

We use cookies on this website. A cookie is a small text file that identifies your computer to our server. The cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.

This website uses cookies to help determine the usefulness, interest and number of accesses to the website, allowing faster and more efficient navigation of the website, eliminating the need to repeatedly enter the same information.

The use of cookies by this site will always require your prior consent.

The cookies we use:

PHPSESSID: cookie that allows the website to respond to any action that the user performs on it, such as completing a survey form. The website does not work properly if this cookie is not used.

xms_user: cookie used by back office users. The website works correctly if this cookie is not used.

__utma, __utmb, __utmc, __utmz: Cookies __ utmz beginning “__utm” allow the functioning of analytics software. This software helps to analyze website visitors and provide anonymous information, such as browsers used, return visitors and response to marketing activities.

__atuvc: The _atuvc cookie is created and read by the website’s JavaScript which allows the sharing of content on social networks.

All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the “settings” or “preferences” menu of your browser. To learn more about cookies, including how to see what cookies were created and how to manage and delete them, visit www.allaboutcookies.org which includes information on how to manage your settings for the various browser providers.

However, disabling cookies may affect, partially or totally, your browsing experience on the website.

Google Analytics opt-out browser add-on: To provide visitors with a greater choice about how their data is collected by Google Analytics, Google developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out does not prevent information from being sent to the website itself or to other web analytics services.

13. Links to third party websites

Links on this website may lead to other websites. We are not responsible, approve or in any way support or subscribe to the content of these websites, or the websites linked to or referred to in them.

14. Changes to the privacy policy

We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly.

All changes will take effect immediately after being posted on the website

If you are opposed to changes in our privacy policy, you should stop using our services, including the website.

15. General provisions

We are not responsible for damages resulting from viruses that can infect the user’s computer or network, or other assets, due to access to our website with the transfer of content from it to the user’s computer or network.

16. Contacts, doubts and questions

If you have any questions or concerns, or if you want to update, delete or change any personal information we have related to you, or if you have a concern about how we handle any privacy issue contact us through our contact page on the website. You can contact us through our address, phone or email, all present in the link:

Contacts